Shipping policy

SHIPPING POLICY

Thank you for shopping with Twenty Five and Pine. Every piece is handmade by us in our shop. Here's everything you need to know about getting it to your door.

Processing & Ship Times

Everyday Set, Everyday Table/Bench, Everyday Chair/Stool orders are ready to ship within 1-5 business days. You'll receive a confirmation email when your order is placed and a tracking email once it ships.

Liz Table orders may vary — exact timing is shown on the product page.

Shipping Rates

Shipping is calculated at checkout based on package size and destination. For most Everyday Set orders shipping typically runs $25-45 depending on your location.

Orders ship via UPS. Because our furniture is solid and heavy, we can't ship to P.O. Boxes — we need a valid street address for delivery.

Order Tracking

Once your order ships you'll get a tracking number by email. Allow up to 48 hours for tracking to update. If your order hasn't arrived within 7 days of your shipping confirmation, email us at info@twentyfiveandpine.com with your name and order number.

Damaged Shipments

If something arrives damaged that's on us and we'll fix it fast. Email us within 14 days at info@twentyfiveandpine.com with your order number, a photo of the damage, and a photo of the packaging. We'll make it right.

Returns

For full details see our Return Policy. Short version — 30 days for Everyday Collection orders, 7 days for Liz Tables.

Questions?

Email us at info@twentyfiveandpine.com — we actually respond.